Job Summary: The GHRI-NPT Manager is responsible for overseeing and optimizing HR processes related to background verification, employee onboarding, and trainings for Field Level Engineer Globally, to ensure compliance, efficiency, and a seamless experience. This role will also track and measure operational effectiveness using key performance indicators (KPIs).
Develop and manage the background verification process, ensuring compliance with company policies and local regulations.
Work with third-party BGV vendors and internal stakeholders to conduct criminal record checks, employment history verification, and credential validation for field technicians
Review verification reports and escalate discrepancies or red flags for further investigation.
Implement a risk assessment framework to review verification results and flag high-risk hires.
Maintain detailed records of all verification reports and ensure data privacy compliance.
Regularly evaluate and improve the BGV process to reduce turnaround time.
2. Employee Onboarding
Manage the onboarding process for field engineers.
Oversee the end-to-end onboarding process, ensuring a positive and engaging experience for new hires.
Ensure all pre-employment checks, offer letters, contracts, and documentation are completed before the joining date.
Conduct orientation sessions and introduce new employees to company policies, culture, and teams.
Collaborate with IT, Admin, and Payroll teams to ensure a smooth transition for new hires.
Continuously refine the onboarding program based on employee feedback and HR best practices.
3. Training and Development:
Ensure compliance with mandatory training programs (e.g., compliance, safety, diversity & inclusion).
Develop a compliance training calendar, ensuring adherence to industry regulations.
Develop and implement training programs aligned with business needs and employee development goals.
Work with internal training team to deliver high-quality learning experiences.
Track and measure training effectiveness using post-training assessments and employee feedback.
4. HR Operations & Compliance:
Maintain systems and records, ensuring data accuracy and confidentiality.
Ensure HR policies related to BGV, onboarding, and training are up to date and compliant with local labour laws.
Support HR automation initiatives to improve operational efficiency.
Collaborate with other HR teams to drive continuous improvements in processes.
Collaborate with payroll and finance teams to streamline compensation for field staff, including travel allowances and overtime payments.
