Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.
Job Title: Hardware Technician IV
Location: US - TX - Central Metro - Remote
Job Description: Summary:
- The main function of AV hardware technician is to manage the installation, maintenance, and repair of office technology,
- including video-conferencing solutions, digital signage, training/ multi-purpose room, IT & security spaces.
Job Responsibilities:
- Installation of AV equipment, monitors, video conferencing solutions, roombooking tablets, terminating ethernet cables while following Meta standards.
- Perform routine maintenance tasks to ensure optimal performance of AV systems, including software updates, hardware checks, and system testing.
- Troubleshoot and repair technical issues with AV equipment when needed.
- Work closely with cross-functional teams, including support, local facilities, network, and construction teams.
- Maintain accurate records via various online tools and spreadsheets in compliance with Meta's policies and procedures.
- Conduct site surveys to assess audio-visual requirements from both a construction perspective and QA/QC perspective.
Minimum Qualifications:
- 3+ years of experience in Audio-Visual installations, with a strong understanding of AV systems, video conferencing technologies, and digital signage.
- Ability and experience with installing AV/IT hardware equipment in ceilings, working at heights using lifts and ladders, and collaborating with construction teams as necessary.
- Ability to travel to all data centers across Meta's Global portfolio (90% travel required).
- Valid driver's license and passport.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical issues and roadblocks to both local and remote teams.
Preferred Qualifications:
- Experience with specific AV manufacturers (e.g., Cisco, NEC, Biamp, Qsys).
- Industry certifications (e.g., CTS, CTS-I).
- Basic understanding of network infrastructure.
- Bachelor’s degree in computer science.
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